Scripting in ServiceNow Fundamentals Class


Extend ServiceNow with Scripting

Certification: No
Duration: Three days
Dates Available: April 30th-May 2nd
Cost: $1,995.00 per person
Location: CareWorks Tech, 5555 Glendon Court, Dublin, Ohio 43016


Attend Scripting in ServiceNow Fundamentals Training to learn how to use the ServiceNow JavaScript API, take advantage of the extensibility of ServiceNow, and add new functionality or modify the baseline behavior of an instance. This class begins with client‑side scripting and transitions to server‑side scripting. Attendees write, test and debug scripts using real‑world, relevant lab exercises. The class features lecture and discussion as well as extensive hands‑on practice and reinforcement of the lectures, delivered in a wide variety of lab activities.

During this interactive training course, attendees perform scripting functions in their own instance. This provides an opportunity to practice and become comfortable with both client‑side and server‑side scripting.

The course content and lab work help attendees learn to:

  • Determine when it is appropriate to script
  • Configure a ServiceNow instance for scripting
  • Script client‑side:
  • Client Scripts
  • UI Policies
  • Script server‑side
  • Business Rules
  • GlideSystem
  • GlideRecord
  • Scheduled Jobs
  • Event Management
  • Workflow Scripts
  • Script Includes
  • Develop scripting best practices

Who Should Attend

Experienced ServiceNow System Administrators, with a minimum of three to six months experience with the ServiceNow Service Automation Platform, who wish to extend the functionality of their instance.


Class Schedule

The class runs over three days, from 8:30 a.m. – 5 p.m., and includes a one hour lunch break.

Cancellation Policy

Please notify at least 7 business days prior to the event.

Need More Information or Have Questions?

Please contact us at


CareWorks Tech
5555 Glendon Court
Dublin, OH 43016


April 30th-May 2nd