CareWorks Tech is now Sedgwick's technology solutions
We'll continue to offer the same, diversified technology solutions you've come to know. We look forward to sharing our rebranded website in the coming months.
We'll continue to offer the same, diversified technology solutions you've come to know. We look forward to sharing our rebranded website in the coming months.
After implementing ServiceNow through our own enterprise, we’ve seen first-hand the positive impact this service management platform has on our organization. As a result, we became a ServiceNow partner, and leveraged our years of in-depth experience to provide best-in-class products and services to our clients.
As a partner, we can help your organization harness the power of ServiceNow by providing management and automation of services across departments in your organization, creating a single system of record for IT, automating manual tasks, standardizing processes, consolidating legacy systems, and so much more.
Our approach begins with an enterprise view of your organization’s needs to ensure your solution is the perfect fit for long- term success. Our competencies include:
Whether you’re looking for a baseline solution that offers speed to market capabilities, the ability to develop custom applications on the platform, a provider of ongoing support for your team, workshop sessions to take your group to the next level, or classes on ServiceNow topics, we can tailor a solution to fit your organization’s needs. It’s this specialized approach that’s allowed us to place in the top percentage of ServiceNow Partner Customer Satisfaction Service scores for the past two years in a row.
CareWorks Tech provides a comprehensive offering of ServiceNow solutions and support:
An accelerated solution based on best practices and process flows.
A custom, iterative approach to adopting Service Automation.
We develop Discover and Design workshops for clients to help plan ServiceNow implementations.
We provide flexible, ongoing support to your team that can be leveraged to support your administrative needs or for project innovation.
CareWorks Tech offers a variety of tailored classes to assist organizations with their ongoing ServiceNow training needs.
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CareWorks Tech implemented ServiceNow to replace IGS Energy’s help desk system in order to support the needs of the IT department. We were able to drive ITIL compliance, implement ITSM, improve the user experience and integrate the software development process with ServiceNow.
CareWorks Tech provided the State of Ohio Department of Administrative Services (DAS) and Office of Information Technology (OIT) with a ServiceNow platform to support co-managed services which included Incident, Problem, Change, Configuration, Asset Tracking, Portal, Service Catalog and CMDB modules.
